Subscription Terms & Conditions

1. About these Terms

These Terms explain how the Arokada Motorcycle Subscription works: you pay a daily or weekly subscription fee to use a motorcycle owned by Arokada for a term of 18 months. The subscription does not transfer ownership of the motorcycle to you. The motorcycles currently offered on subscription plans are the Bajaj Boxer 125 HD and the TVS HLX 125, on the deposit, daily payment and term shown on the Subscription page. If your signed Agreement names a different model or different amounts, that Agreement applies.

These Terms summarise the Motorcycle Subscription Agreement (the "Agreement") you sign with Arokada before delivery. If anything on this page differs from your signed Agreement, your signed Agreement prevails. These Terms are published for information so you can read the conditions before you apply.

In these Terms, "Arokada", "we" and "us" mean Arokada, Michael Okpara St, Abuja, Nigeria. "You" means the client who signs the Agreement. "Motorcycle" includes its accessories, documents and any tracking or immobilisation device fitted to it.

2. The subscription at a glance

The subscription fee is the price for using the motorcycle. It is not a payment towards buying the motorcycle, and no part of it is deducted from any future purchase price. You may pay subscription fees in advance for future days or weeks. Prepaid fees for days not used are refunded if the Agreement ends early (see section 10).

3. Who can apply and what you need

We deliver the motorcycle only once all of these conditions are met:

• You are at least 18 years old and legally able to sign a contract.
• You hold a valid Nigerian driving licence, category A.
• You have a fixed, verifiable address in Nigeria.
• You have paid the 25,000 NGN activation fee.
• Two witnesses have signed your Agreement (see section 13).
• For moto-taxi use, you belong to a registered moto cooperative and hold, or obtain within 30 days, the transport authorisation required by FRSC.

4. Payments

Your first subscription fee is due the day after delivery, and the 18-month term starts that day.

• Choosing an option. You choose daily or weekly payment when you sign. You may switch option no more than once every 30 days, by written notice to us.
• How to pay. Pay by Mobile Money or bank transfer to the Arokada account stated in your Agreement, quoting your Agreement number. Cash is accepted only against an official Arokada receipt, signed and stamped.
• Receipts. We confirm every payment by receipt or electronic message, and give you a statement of account on request. Keep proof of every payment.
• Activation fee. The 25,000 NGN activation fee covers opening your file, checking your documents and preparing the Agreement. It is refunded only in the case described in section 3.

5. Ownership

The motorcycle is and remains the property of Arokada at all times, during and after the subscription. It stays registered with RRA in Arokada's name.

The subscription gives you the right to use the motorcycle only. Paying subscription fees, for any length of time, does not give you ownership or any right to ownership.

• You may not sell, rent, sub-let, lend, pledge, mortgage or otherwise give up possession of the motorcycle.
• From the delivery date until you return the motorcycle, you are responsible for keeping it safe and are liable for loss or damage caused by your fault or negligence (see section 8).

6. Insurance

The motorcycle must have valid third-party liability insurance at all times, as Nigerian law requires.

• Your Agreement states whether Arokada arranges the insurance (with the cost included in your subscription fee) or you do. If you arrange it, send us a copy of the policy within 7 days of each renewal.
• Your Agreement also states whether comprehensive (theft and damage) cover is included. Where it is, Arokada is named as loss payee.
• Letting insurance lapse is a serious breach. We may insure the motorcycle ourselves and recover the cost from you.

7. Use, maintenance and GPS tracking

You must ride the motorcycle yourself, with care, and only inside Nigeria, for the purpose stated in your Agreement (private transport, moto-taxi or goods delivery).

• Other riders need Arokada's prior written consent and a valid category A licence.
• Changing the use of the motorcycle needs Arokada's prior written consent.
• Running costs are yours: charging or battery swaps, tyres, parking and repairs caused by misuse. Servicing must be done at a workshop approved by Arokada, at the intervals stated in your Agreement.
• No modifications to the engine, frame, plate, markings or any fitted device.
• GPS tracking. The motorcycle has a GPS tracker and remote immobiliser. By signing, you consent to their use to locate the motorcycle and check compliance with the Agreement. Removing or tampering with the device is a serious breach.
• Inspections. We may inspect the motorcycle on 24 hours' notice. You must bring it to our premises when asked, and at least once every 3 months.

8. Accidents, theft and liability

From delivery, you are responsible for how the motorcycle is used, including traffic offences, fines, accidents and damage to others.

• You indemnify Arokada against any claim arising from your use of the motorcycle.
• If we pay a fine or fee to release the motorcycle, you must repay that amount immediately.
• Report any accident, theft, loss or seizure to the Nigeria Police Force and to Arokada within 24 hours, and give us a copy of the police report.
• Theft or loss without your fault: if you report it on time and the police report confirms it, the subscription ends on the date of the report and no further subscription fees are due.
• Loss, theft or damage caused by your fault or negligence: you must pay Arokada the cost of repair, or, if the motorcycle cannot be recovered or repaired, its market value on the date of the loss, less any amount paid to Arokada by an insurer.

9. Late payment, immobilisation and recovery

A subscription fee not received by 20:00 on its due date is overdue, and the steps below follow in order.

1. Reminder. We send you an SMS or call you.
2. Late fee. Overdue amounts carry a late fee per day of delay, as stated in your Agreement, never more than 10% of the daily fee (500 NGN per day).
3. Immobilisation. After 7 consecutive days of non-payment on the daily plan, or 2 weeks on the weekly plan, we may switch the motorcycle off remotely or ask you to bring it to our premises until the arrears are paid.
4. Formal notice. After 30 consecutive days of non-payment, or after any serious breach, we send you a formal written notice.
5. Termination and recovery. If you do not pay or fix the breach within 7 days of that notice, we may end the Agreement and recover our motorcycle, with help from local authorities or the Nigeria Police Force where needed. Recovery is always lawful, peaceful and without force.

10. Ending your subscription early

You can end the Agreement at any time by giving 7 days' written notice and returning the motorcycle in good condition, fair wear and tear excepted.

11. End of the 18-month term

When the 18-month term ends, you may choose one of these options:

• Return the motorcycle in good condition, fair wear and tear excepted.
• Renew your subscription on the conditions in force at that time.
• Buy the motorcycle (optional, no obligation) at its current market value on that date, as stated in Arokada's price list for used motorcycles of the same model and age. Subscription fees already paid are not deducted from the price. The purchase price is paid in full, or financed through one of Arokada's approved financing partners, subject to their approval.

If you do not tell us your choice at least 14 days before the end of the term, you must return the motorcycle on the last day of the term.

12. Rider Code of Conduct

You agree to follow this Code for the whole subscription term. A first breach brings a written warning, a second a fixed penalty stated in your Agreement, and a third, or any breach that endangers life, is a serious breach.

13. Witnesses and guarantors

Two adult witnesses must sign your Agreement, confirming that you signed it freely and understood its terms.

• Each witness must hold a valid Nigerian National ID, live in Nigeria and not work for Arokada.
• Witnesses agree to help us contact or locate you if we cannot reach you.
• Witnesses are not liable for your payments unless they also agree, in the Agreement, to act as guarantors. Guarantors are jointly liable for unpaid amounts up to the limit each one signs for.

14. Personal data

We use the identification, contact and location data of you, your witnesses and your next of kin only to perform the Agreement, verify identity, collect payments and recover the motorcycle where necessary.

We process this data under Law N° 058/2021 of 13/10/2021 on the protection of personal data and privacy. You may ask to see or correct your data at hello@arokada.com. We keep it for the life of the Agreement and afterwards for as long as the law requires.

15. Disputes, general terms and contact

The Agreement is governed by the laws of Nigeria, including Law N° 45/2011 of 25/11/2011 governing contracts.

• Disputes. We first try to settle any dispute amicably within 15 days of written notice. If that fails, it may go to mediation, including the Abunzi committee where competent, and then to the competent court where Arokada has its head office.
• Notices. Notices by SMS, WhatsApp or email to the contacts in the Agreement are valid written notices.
• Changes. The Agreement can be changed only in writing, signed by both sides.
• Assignment. You may not transfer your rights or obligations. Arokada may assign its receivables to a financing partner after telling you in writing.
• Language. The Agreement is in English and may be translated into Hausa, Yoruba or Igbo. It is explained to you in a language you understand before you sign.
• Copies. The Agreement is signed in three originals: one for you, one for Arokada and one for the file.